Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).

Please help us by providing the following information: 1. Your name, address, and telephone number.

2. Year and model of vehicle.

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash).

4. Purchase date and current mileage.

5. Your dealer's name and location.

6. Your question(s).

    See also:

    Recreational Towing
    An example of recreational towing is towing your vehicle behind a motorhome. The transaxle is not designed for towing this vehicle on all 4 wheels. When doing recreational towing refer to Towi ...

    Changing a Flat Tire
    NOTE. If the following occurs while driving, it could indicate a flat tire. - Steering becomes difficult. - The vehicle begins to vibrate excessively. - The vehicle pulls in one direction. If yo ...

    Add-On Non-Genuine Parts and Accessories
    Non-genuine parts and accessories for Mazda vehicles can be found in stores. These may fit your vehicle, but they are not approved by Mazda for use with Mazda vehicles. When you install non-genuin ...