Customer Information

Important consumer information including warranties and add-on equipment.

See also:

Exterior & Styling
Compared with its competitors, the CX-9 is pretty sleek-looking for a large crossover. Most crossovers are more streamlined than Ford's boxy Flex, but even those cars have vestigial characteristic ...

Vent Operation
Adjusting the Vents Directing airflow You can direct air flow by rotating the vent. Opening/closing vents The two outside vents can be opened and closed with center button. NOTE: When using th ...

Reporting Safety Defects (U.S.A.)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ...