Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).

Please help us by providing the following information: 1. Your name, address, and telephone number.

2. Year and model of vehicle.

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash).

4. Purchase date and current mileage.

5. Your dealer's name and location.

6. Your question(s).

    See also:

    Bottle Holder
    Bottle holders are on the inside of the front doors. CAUTION: Do not use the bottle holders for containers without caps. The contents may spill when the door is opened or closed. ...

    Immobilizer System (with Advanced Key)
    The immobilizer system allows the engine to start only with an advanced key the system recognizes. If someone attempts to start the engine with an unrecognized advanced key, the engine will not s ...

    Exterior
    The outside of the Tribute didn't get as much of a face-lift as did the Escape. The grille lost its crossbar, and the Mazda logo has moved up, while the headlights and taillights are new. Fog ligh ...