Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).

Please help us by providing the following information: 1. Your name, address, and telephone number.

2. Year and model of vehicle.

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash).

4. Purchase date and current mileage.

5. Your dealer's name and location.

6. Your question(s).

    See also:

    Service Publications
    Factory-authorized Mazda service publications are available for owners who wish to do some of their own maintenance and repair. When requesting any of our publications through an Authorized Mazda ...

    Light Bulbs
    WARNING: Do not replace the xenon fusion bulbs yourself: Replacing the xenon fusion bulbs yourself is dangerous. Because the xenon fusion bulbs require high voltage, you could receive an ele ...

    Types of the Climate Control System
    Manual type and automatic type climate control systems are explained separately. Check your vehicle's climate control type and read the appropriate pages. Manual Type Automatic Type Type A ...