Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).

Please help us by providing the following information: 1. Your name, address, and telephone number.

2. Year and model of vehicle.

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash).

4. Purchase date and current mileage.

5. Your dealer's name and location.

6. Your question(s).

    See also:

    Advanced Keys
    The advanced keyless functions (advanced keyless entry and start system) enables the following operations while the advanced key is being carried . - Locking/unlocking the doors, and opening the t ...

    Audio Control Switch Operation (Steering Wheel)
    * Some models. When the audio unit is turned on, operation of the audio unit from the steering wheel is possible. For navigation system equipped vehicles, refer to the separate manual “NAVIGATIO ...

    Automatic Transaxle Controls
    Various Lockouts: Indicates that you must depress the brake pedal to shift (The ignition switch must be in the ON position). Indicates the shift lever can be shifted freely into any position. ...