Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).

Please help us by providing the following information: 1. Your name, address, and telephone number.

2. Year and model of vehicle.

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash).

4. Purchase date and current mileage.

5. Your dealer's name and location.

6. Your question(s).

    See also:

    Add-On Non-Genuine Parts and Accessories
    Non-genuine parts and accessories for Mazda vehicles can be found in stores. These may fit your vehicle, but they are not approved by Mazda for use with Mazda vehicles. When you install non-genuin ...

    Brake System
    Foot Brake Your Mazda has power-assisted brakes that adjust automatically through normal use. Should power-assist fail, you can stop by applying greater force than normal to the brake pedal. But ...

    Limitations to SRS Air Bag
    In severe collisions or roll-overs such as those described previously in “SRS Air Bag Deployment Criteria”, the applicable SRS air bag equipment will deploy. However, in some accidents, the equi ...