Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all
Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the
service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you
take
the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and
best way to
address the issue. If your concern has not been resolved by the CUSTOMER
RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information: 1. Your name, address, and telephone number.
2. Year and model of vehicle.
3. Vehicle Identification Number (17 digits, noted on your registration or title
or located on
the upper driver's side corner of the dash).
4. Purchase date and current mileage.
5. Your dealer's name and location.
6. Your question(s).
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