Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).

Please help us by providing the following information: 1. Your name, address, and telephone number.

2. Year and model of vehicle.

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash).

4. Purchase date and current mileage.

5. Your dealer's name and location.

6. Your question(s).

    See also:

    Second & Third Rows
    The second row is pretty easy to get into, and the seats slide forward and back independent of each other. With these seats in their rearmost position, my knees didn't touch the driver's backrest, ...

    LATCH Child-Restraint Systems
    Your Mazda is equipped with LATCH lower anchors for attachment of specially designed LATCH child-restraint systems in the rear seat. Both anchors must be used, otherwise the seat will bounce aro ...

    Hazardous Driving
    WARNING: Be extremely careful if it is necessary to downshift on slippery surfaces: Downshifting into lower gear while driving on slippery surfaces is dangerous. The sudden change in tire speed ...