See also:

Reporting Safety Defects (U.S.A.)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ...

Engine Compartment Overview
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Tiedown Hooks
CAUTION: Don't use the tiedown hooks under the front and rear for towing. They are designed ONLY for tying down the vehicle when it's being transported. Using them for towing will damage the bum ...