Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).

Please help us by providing the following information: 1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash).

4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

    See also:

    Front Seat Belt Pretensioner and Load Limiting Systems
    For optimum protection, the driver and front passenger seat belts are equipped with pretensioner and load limiting systems. For both these systems to work properly you must wear the seat belt pro ...

    Mazda5 in the Market
    The Mazda5 is alone in the small-minivan segment, and its closest competitors are likely four-door hatchbacks — including the Mazda3 — rather than traditional minivans like the Dodge Grand Caravan ...

    Power Steering
    Power steering is only operable when the engine is running. If the engine is off or if the power steering system is inoperable, you can still steer, but it requires more physical effort. If the s ...