Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).

Please help us by providing the following information: 1. Your name, address, and telephone number.

2. Year and model of vehicle.

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash).

4. Purchase date and current mileage.

5. Your dealer's name and location.

6. Your question(s).

    See also:

    Customer Assistance (Canada)
    Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top cond ...

    Advanced Keys
    The advanced keyless functions (advanced keyless entry and start system) enables the following operations while the advanced key is being carried. - Locking/unlocking the doors and the liftgate wi ...

    Theft-Deterrent System
    If the theft deterrent system detects an inappropriate entry into the vehicle, which could result in the vehicle or its contents being stolen, the alarm alerts the surrounding area of an abnormali ...