Customer Information and Reporting Safety Defects

Important consumer information including warranties and add-on equipment.

See also:

Exterior & Styling
Compared with its competitors, the CX-9 is pretty sleek-looking for a large crossover. Most crossovers are more streamlined than Ford's boxy Flex, but even those cars have vestigial characteristic ...

Fuel Requirements
* U.S. federal law requires that octane ratings be posted on gasoline station pumps. Vehicles with catalytic converters or oxygen sensors must use ONLY UNLEADED FUEL, which will reduce exhaust ...

Tiedown Hooks
CAUTION: Don't use the tiedown hooks under the front and rear for towing. They are designed ONLY for tying down the vehicle when it's being transported. Using them for towing will damage the bum ...